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Why am I Unable to Move to The Next Module in My Course?

Braden Norwood
May 1, 2017
1 min read

Updated: 2 hours ago

Are you unable to move forward in your course? Stuck on a loading screen? Check out the most common reasons for this delay, how to fix them, and get back to your continuing education!

Is your browser updated?

Loading bar half-full in teal and blue with "UPDATE" text above. Gray background, minimal design.

Outdated browsers can create a downgraded experience, so we recommend checking your browser for updates to see if that resolves your issue. For more information on how to update your browser, check out this article.

WiFi signal strength:

Blue WiFi signal icon next to the text "WiFi Strength" on a white background. Simple and clear design.

A weak or inconsistent WiFi signal may cause loading and progress issues with your course. We recommend checking your signal strength to determine if this is the cause.

Still experiencing this issue? Feel free to chat with us or send us an email at support@vtrpro.com